Cookies Policy
At Hillside Hand Car Wash, we respect your privacy and want you to understand how cookies and similar technologies may be used when you visit our website.
This Cookies Policy explains what cookies are, why websites use them, the types of cookies that may be present on our website and how you can manage your preferences.
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
1. What Are Cookies?
Cookies are small text files that websites can store on your computer, smartphone or other device when you visit them.
They help websites recognise certain information about your browser or visit, such as preferences, session details or previous interactions.
Some cookies are temporary and expire when you close your browser. Others remain on your device for a specified period or until you delete them.
Cookies may be placed directly by the website you are visiting or by third-party services used on that website.
2. How Cookies May Be Used on Our Website
Our website provides information about hand car washing, detailing services, pricing and online bookings.
Cookies and similar technologies may support activities such as:
- Maintaining essential website functionality.
- Supporting security and technical performance.
- Remembering certain website settings or preferences.
- Helping online forms and booking features operate correctly.
- Understanding website usage and improving the visitor experience, where analytics tools are enabled.
- Measuring advertising performance, where advertising tracking tools are enabled.
The cookies used during a particular visit depend on the website features, integrations and third-party services active at that time.
3. Types of Cookies
Cookies are commonly grouped according to their purpose.
Strictly Necessary Cookies
These cookies support essential website functions, security and session management.
Depending on the features in use, they may help maintain website sessions, protect against misuse or allow essential forms to function.
Disabling necessary cookies may prevent some website features from working correctly.
Functional Cookies
Functional cookies may remember settings or preferences that improve your experience when returning to a website.
These can include language preferences, interface settings or information needed to maintain certain website features.
Analytics and Performance Cookies
If website analytics tools are enabled, cookies or similar technologies may collect information about how visitors use our website.
This may include pages visited, approximate session duration, browser type, device information and interactions with website features.
Such information can help us understand website performance and identify areas for improvement.
Advertising and Marketing Cookies
If advertising or remarketing tools are enabled, third-party cookies and tracking technologies may be used to measure advertising performance or support relevant marketing.
These technologies may collect information about website visits and interactions, subject to the relevant provider’s settings and applicable privacy requirements.
4. Cookies and Online Bookings
Our website allows customers to select their vehicle type, choose car washing or detailing services, review estimated prices and submit booking information.
Depending on the booking system’s technical configuration, cookies or browser storage may be used to support the booking process, maintain session information or improve form functionality.
Booking details submitted through our website may include your name, phone number, email address, vehicle registration, selected service and preferred appointment information.
The collection and handling of personal information submitted through our booking system are explained in our Privacy Policy.
5. First-Party and Third-Party Cookies
Our website may use two categories of cookies based on who sets them.
First-party cookies are set by our website’s domain and are commonly used to support website functionality and visitor preferences.
Third-party cookies are set by external services integrated with a website. Depending on the services used, these may relate to analytics, embedded content, advertising or other website features.
Third-party providers may process information according to their own privacy and cookie policies.
Where these services are active, we aim to provide appropriate information about their use.
6. Session and Persistent Cookies
Cookies can also be categorised by how long they remain active.
Session cookies are temporary and generally expire when your browser session ends.
Persistent cookies remain on your device until they expire or are manually deleted.
The duration of each cookie depends on its purpose and the settings of the service that places it.
7. Managing Your Cookie Preferences
You can control many cookies through your web browser settings.
Most browsers allow you to:
View cookies stored on your device.
Delete existing cookies.
Block cookies from particular websites.
Restrict third-party cookies.
Change how websites store information on your device.
Cookie settings are generally available in the privacy or security section of your browser.
Please be aware that blocking certain cookies may affect how some website functions operate, including interactive features and online forms.
If our website provides a cookie preference or consent tool, you can also use that tool to manage the categories of cookies it controls.
8. Third-Party Services and External Websites
Our website may contain links to third-party platforms such as online maps, social media websites or other external resources.
When you visit an external website, that provider may use its own cookies and tracking technologies.
We recommend reviewing the privacy and cookie policies of those services to understand their information handling practices.
9. Cookies and Personal Information
Some cookies and related tracking technologies may collect or be associated with information that identifies an individual or makes them reasonably identifiable.
Where this occurs, the handling of that information may be subject to applicable Australian privacy laws.
We aim to be transparent about how personal information is collected and used through our website.
For more information, please read our Privacy Policy: https://hillsidehandcarwash.com.au/privacy-policy/
10. Changes to This Cookies Policy
We may update this Cookies Policy to reflect changes to our website, technology providers, tracking practices or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this policy periodically.
11. Contact Us
If you have questions about this Cookies Policy or how information is handled through our website, please contact us.
Hillside Hand Car Wash
Address: Unit 1/15 Banchory Avenue, Hillside VIC 3037, Australia
Phone: 0476 107 000
Email: Hillsidehandcarwash@gmail.com
Website: https://hillsidehandcarwash.com.au/
For more information about how we handle personal information, please see our Privacy Policy.
